Select the Tools tab and hit the Check button under Error checking.Right-click on the drive where you transferred the image and installed Lightroom.Here’s how to scan your Windows 10 hard drive: Scan it for potential errors and bad sectors. If the files are corrupted, you should not be able to open them in another program. Test if you can open the image in another program. Move the folder to a different location, launch Lightroom, and check if you can load the files now. Users also suggested moving the original images somewhere else. Try transferring the photos to a different piece of hardware. Maybe the files got corrupted during the transfer. Lightroom does not support the following file formats: Adobe Illustrator, Nikon scanner NEF, and images larger than 512 megapixels or greater than 65,000 pixels per side.Ĭhange the original image format if Lightroom does not support it. Go to Adobe’s Support page for more information on the supported camera models and lenses. If it doesn’t, no wonder you’re getting that error saying the file appears to be unsupported.Īs a quick reminder, Lightroom supports the following image formats: DNG, HEIF/HEIC, TIFF, JPEG, PSD, PSB, CMYK, PNG. Check the File FormatĮnsure that Lightroom supports the image format you’re using. Sometimes, a simple restart works wonders. Many users confirmed they bypassed this error by simply closing Lightroom and restarting their computer. Irrespective of the action that triggered the error, we’ll show you can to do if Lightroom says the files are not supported or they might be damaged.įix Adobe Lightroom Unsupported or Damaged File Error

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